Terms of use

Effective Date: August 11, 2025

Welcome to PrimalHealthUSA.com (“Website”). By accessing or using this Website and our services, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, you should not use our Website or services.

1. Ownership and Operation

This Website is owned and operated by Primal Health (“we,” “our,” “us”), headquartered in Raleigh, NC. All content, features, and functionality are the property of Primal Health and protected under copyright, trademark, and other intellectual property laws.

2. Eligibility

You must be at least 18 years old to use our Website or services. By using this Website, you represent and warrant that you meet this requirement.

3. Scope of Services

Primal Health provides wellness consulting, education, and support in areas including alternative medicine psychiatry, fertility support, homeoprophylaxis (HP), education & coaching, and total body optimization.
  • We do not provide primary care or emergency medical services.
  • We do not diagnose, treat, cure, or prescribe medications for medical conditions.
  • Services are intended to complement—not replace—the care provided by your licensed healthcare provider.


4. User Responsibilities

By using our Website or services, you agree to:
  • Provide accurate and up-to-date information.
  • Use our Website only for lawful purposes.
  • Not copy, distribute, or misuse our content.
  • Follow any specific guidelines provided for programs, appointments, or communications.


5. Payment Terms

Payment for services is due at the time of service unless otherwise agreed in writing. We accept cash, checks, major credit cards, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and approved financing options.

6. SMS/Text Messaging (10DLC Compliance)

By providing your mobile number and opting in, you consent to receive SMS messages from Primal Health regarding:
  • Appointment reminders.
  • Service updates.
  • Special offers or promotions.
Message Frequency: Varies, typically up to 4–6 per month.
Message & Data Rates: May apply according to your mobile plan.
Opt-Out Instructions: Reply STOP to cancel or HELP for assistance.
We will not share your mobile number with third parties for marketing purposes without your consent.
7. Intellectual Property

All materials on this Website—including text, graphics, logos, videos, and design—are the intellectual property of Primal Health unless otherwise noted. You may not reproduce, distribute, or use our content without prior written permission.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. We encourage you to review their terms and privacy policies before providing personal information.

9. Disclaimer of Warranties

All services and content are provided “as is” and “as available” without warranties of any kind, either express or implied. We make no guarantees regarding results from using our Website or services.

10. Limitation of Liability

To the fullest extent permitted by law, Primal Health and its owners, employees, and affiliates will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Website or services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Primal Health and its affiliates from any claims, liabilities, damages, or expenses arising from your use of our Website or services, violation of these Terms, or infringement of third-party rights.

12. Modifications to Terms

We may update or modify these Terms of Use at any time without prior notice. Continued use of our Website after changes are posted indicates your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Wake County, NC.

14. Contact Us

If you have any questions regarding these Terms of Use, please contact us at:
Primal Health
4940 Windy Hill DR, STE A
Raleigh NC 27609
984.226.5557

or use our Contact Form
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